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Managing a travel crisis: How prepared are you?

Just as the title hints, this session was a very interactive one. Steven Thompson, a senior security advisor for red24, began by discussing recent developments on the travel insurance market and how the landscape has changed since 9/11. He emphasised the importance of securing the safety of employees as a result of the duty of care, and described the types of threats travellers face these days (not being short on real life examples) and the ways to counter them. Continue reading